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How to Troubleshoot Assurance Wireless No Service Issues- A Step-By-Step Guide

(Image Credit Google)
(Image credit- Network Buildz) Assurance Wireless No Service Issue, an unbearable situation while you are on call or want to make an important one. However, Assurance Wireless is a government benefit program that is a network service provider for some underprivileged people to afford wireless services. Some users face"no service " issues from Assurance Wireless on their phones, as after that users are not able to make or receive calls, texts, or use mobile data due to the poor signal strength. So, if you are the one who is sailing in the same boat and experiences major Assurance Wireless No Service issues then this article will help you to fix it. [caption id="" align="aligncenter" width="2560"]How To Reset Assurance Wireless Phone (Quick Guide) | TransitWirelessWifi Image credit- TransitWirelessWifi[/caption]

Why Assurance Wireless Service 'No Service' Occurs?

Before heading towards troubleshooting the issues of 'No Service' from Assurance Wireless, let's learn about its causes below:

1. SIM card Issue

The activation of a SIM card plays a major role in accessing the network service properly, So, first check whether you completed all the steps of it. Also, sometimes the installation of a SIM card is incorrect which makes it difficult to catch the network services. However, dirt and grime on the SIM card slot also interrupt the network services. Make sure to clean it properly before inserting your Assurance Wireless sim card.

2. No Network Coverage in a Particular Area

Assurance Wireless is powered by T-mobile towers which ensures that network coverage covers all the regions of the United States, but it can be possible that the area in which you are living may face weak network coverage or no network service at all.

3. Flight Mode On

It is also possible that you turned on the airplane mode in your phone unknowingly, which further caused the no service on Assurance Wireless. Before taking any further steps, check the flight mode on your phone.

4. Obselete Software

One of the main causes of 'No service' can be the outdated software installed on your phone. The software uploaded to your phone is responsible for the hardware and SIM card functionality. So, if your mobile software is obsolete then its a time to update it in order to access the network service effectively. Also read: LI-FI: A Light-Based Network 100x Faster Than WI-FI

5. Network Downtime

One more reason can be the phone you are using is not supporting the provided services, in that case sometimes you experience the low frequency of the network service and face issues.

However, it can be bad weather conditions or technical issues which are responsible for network downtime.

[caption id="" align="aligncenter" width="1350"]Assurance Wireless Phone Service Guide Image credit- Android Headlines[/caption]

How to Troubleshoot the Assurance Wireless 'No Service'

After reviewing the causes, now take a quick splash through some fixes that will help to overcome this situation:

1. Rectify Network Settings 

Resetting the network setting on your phone will help you to resolve the network issues on your phone.
Follow these steps to rectify the network setting on your iPhone:
  • Click the “Settings” option on your phone.
  • Toggle on “General”.
  • Now choose the “Reset” option.
  • Click on “Reset Network Settings”.
  • After that, enter your device passcode when asked to do so..
  • Click on the 'Confirm' button to reset the network settings.

Follow these steps to rectify network settings on your Android:

  • Click the“Settings” on your phone.
  • Toggle on “System” or “System & Updates”.
  • Now choose “Reset Options” or “Reset”.
  • Click on  “Reset Wi-Fi, mobile & Bluetooth”.
  • After that click and Confirm Reset.

2. Insert SIM again

Follow these steps to insert the SIM card into your phone
  • First of all, switch off your phone completely.
  • Open the SIM slot of your phone, and remove the SIM card.
  • Make sure before inserting the SIM again in a slot it is dirt-free and clean.
  • After that, place the SIM card in the SIM slot properly and switch on the phone.
[caption id="" align="aligncenter" width="1200"]My Assurance Wireless Phone is Not Working [Troubleshooting Guide] Image credit- RottonWifi.com[/caption]

3. Flight Mode Off

As discussed earlier you might suffer network issues due to mistakenly enabled airplane mode.
Follow these steps to check if Airplane mode is enabled or disabled on your phone:
  • Select the “Control Center” or “Quick Settings” on your phone.
  • Choose the “Airplane” icon and check if it is ON.
  • If it is ON then tap on the “Airplane” icon again to turn it off.

4. Update Your Firmware

Now make sure that you are using the latest version of the software in your phone, otherwise, it will not support the Assurance Wireless network. Follow these steps to update the firmware on your phone:
  • Open “Settings” on your device.
  • Click on  Software Update (iOS Users) or System Update (Android Users).
  • Now, just tap on “Download” and “Install” to upload the latest firmware.

5. Call Assurance Wireless Customer Service

If you tried all the possible ways but nothing worked, the last option is to call Assurance Wireless customer service. You can explain your problem to the customer care executives by calling on 1-888-898-4888.

By Raulf Hernes

If you ask me raulf means ALL ABOUT TECH!!

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