Evolving our User Experience to Serve our Members (Image credit- Nextdoor Blog)
The US-based social networking site Nextdoor, which brings neighbors together, recently announced the addition of generative AI technology to improve user experience.
Nextdoor intends to experiment with new writing tools in its initial version in order to promote neighborhood communication.
These new capabilities, created in partnership with OpenAI, will make better suggestions and assist users in creating more interesting posts by utilizing ChatGPT API.
In an effort to encourage healthy community interaction, Nextdoor is now testing a new feature called “Assistant” that will assist neighbors in creating posts. Users can read a revised recommendation using this function, and they are able to review and change it before submitting it.
The company is also testing generative AI tools that provide kinder modifications for remarks that cause a Kindness Reminder and suggest different ways to phrase unpleasant comments.
The implementation of these AI apps aims to promote more fruitful and interesting offline and online conversations.
Nextdoor’s chief product officer, Kiran Prasad, stated in a news release that “building on the foundations of our unique local knowledge graph, AI is already an integral part of the product experiences at Nextdoor.”
Our mission is to unite neighbors to forge closer ties among local residents. We are hopeful that generative AI apps will enable kinder, more useful, and more interesting conversations both online and offline, which will enable us to achieve this goal.
Tools for Generative AI
Nextdoor will also provide its users with more customized and pertinent content by utilizing generative AI capabilities.
In order to improve the accuracy of material matching the needs and interests of neighbors, Nextdoor uses the analysis of discussion themes and circumstances. Through this procedure, the platform will be able to give users more accurate recommendations for nearby news, events, and activities.
The use of generative AI by Nextdoor is consistent with its goal of fostering a community where neighbors can rely on one another. The startup plans to continue exploring generative AI models for special uses that benefit platform users globally, including nearby residents and businesses.
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The business announced that it will appoint qualified product executives and engineers to promote the integration of AI technology throughout the Nextdoor experience. Its generative AI team is led by Qi He, a former employee of LinkedIn who joined Nextdoor in 2022 after working there for more than eight years.
With Nextdoor’s incorporation of generative AI technologies, neighbors should have a new channel for constructive and fruitful interaction.
The artificial intelligence (AI)-driven tools Nextdoor is testing, such as the “Assistant” feature and the suggestions to rephrase unpleasant remarks, are meant to make the platform more inclusive and welcoming for all users.