At its Zoomtopia event on Tuesday, Zoom provided information on its upcoming business services, which would also offer Team Chat, Whiteboard, Phone, and Meetings choices along with Mail and Calendar clients.
In an effort to compete with companies like Google and Microsoft, which have already built mail and calendar services for both consumer and professional clients, Zoom will soon make its Mail and Calendar capabilities accessible as a beta release. These consist of Google Workspace and Microsoft 365. Zoom’s internal growth is notable given that both Microsoft and Google are focusing more on their professional services.
With the addition that the service is end-to-end encrypted, Zoom intends for the Mail service to function similarly to Microsoft Outlook. They serve as the suite’s flagship product along with the Calendar. Users won’t need to leave the Zoom platform in order to finish their job because the Mail and Calendar products will integrate with other features like Team Chat, Whiteboard, Phone, and Meetings in a single program.
Zoom said that with this methodology, it hopes to boost productivity while also ensuring the highest level of security for its end users, many of which are tiny enterprises that might not have enough IT personnel to manage complex email servers.
According to Zoom’s head of product Joseph Chong, “The Zoom Mail and Calendar Services (beta) are targeted at small-to-medium-business customers that particularly value email privacy.”
The company is also sure that prospective customers will find their new alternatives appealing because many currently use Zoom for video conferences, The Verge said.
It will be simpler to save and locate your Zoom links for forthcoming meetings thanks to Zoom’s built-in Calendar tool, among other housekeeping chores.
Zoom Spots, a feature that encourages participants in a video conference to talk with their cameras turned on, was also introduced by the company in addition to the beta features. The function will launch in the first half of 2023.
Zoom Virtual Agent, an A.I.-powered chatbot that will assist consumers with urgent problems, is another future feature. In 2023, it will also be accessible.