Substack Platform Now Lets Users Send Direct Messages

February 29, 2024 By Jozeph P

(Image Credit Google)

Substack, the popular newsletter platform, has taken another step toward becoming a full-fledged social network with the introduction of direct messaging (DMs). Substack users may now send and receive private one-on-one messages, just like they can on popular platforms such as X, Facebook, and Instagram. This widely sought feature, released today, enables writers and readers to communicate directly via the platform in a secure and controlled setting. Substack's version, like traditional DM systems, provides a variety of choices for starting talks. Users can initiate a chat from a writer's or reader's profile page, the dedicated Chat tab, or even a "Send a message" button that authors can put in their posts. Substack will then notify recipients through the app and email. Substack, on the other hand, values user autonomy over direct communication. Emails that come in will only be from persons you are already connected to. Other people's messages will be forwarded to a unique "Requests" folder, where you may decide whether to accept or reject them. To further increase exclusivity, producers might restrict direct message requests to founding or paying subscribers only. Substack Platform Now Lets Users Send Direct Messages

Substack Platform Now Lets Users Send Direct Messages

The newest phase of Substack's evolution from a straightforward newsletter platform to a more community-focused space is represented by this new feature. The company debuted its "Notes" feature last year, which enables writers to post succinct, tweet-style articles and encourage discussions in a specific feed that resembles X's timeline. However, content moderation controversies accompany this increasing resemblance to other platforms. Recent criticism of Substack for permitting Nazi-supporting newsletters to continue publishing sparked debates regarding the company's duty to filter offensive material. Although five of these newsletters were eventually taken down by the platform, it has stuck to its opposition to sweeping censorship laws, which has generated conflicting opinions among users. It remains to be seen if Substack's entry into direct messaging benefits or hurts its user base and reputation. But one thing is for sure: the platform is actively redefining itself as a more participatory and interesting space, erasing the distinctions between social media and traditional newsletters.

By Jozeph P

Journalism explorer, tech Enthusiast. Love to read and write.

Substack Platform Now Lets Users Send Direct Messages

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