Apple just released its high-end iPhone 14 Pro and Pro Max on Friday, and there have been some complaints about a strange camera flaw.
Some owners of Apple’s new high-end phones, which start at $999 and $1,099, have reported issues with third-party camera apps like TikTok, Snapchat, and Instagram. Some users have reported that the rear camera physically shakes, blurring photos and making a buzzing or grinding noise.
However, Apple claims that the models do not require repair. Apple stated that once a software update with a fix is released next week, users will only need to update their iPhones, implying that the issue does not cause permanent hardware damage to the device.
Users on Reddit and Twitter have been posting videos of the flaw in action. Luke Miani, a YouTuber, posted a video to Twitter showing how his iPhone 14 Pro Max camera vibrates when using Snapchat, resulting in a blurry photo. In Miani’s video, you can also hear the phone’s camera making a loud buzzing sound.
The vibration does not occur when using the built-in camera app, indicating that the problem is caused by a software flaw. However, some users have been advised to limit their use of apps that trigger the bug in case excessive vibration causes permanent damage to the OIS system.
Apple has not revealed the root cause of the problem. The main lens on both iPhone 14 Pro models has new “second-generation” sensor-shift optical image stabilization, and it is possible that the stabilizer is malfunctioning for unknown reasons, but this is only speculation. In any case, the problem should be resolved within a few days.
It’s unclear what’s causing the issue, but The Guardian, which was among the first to report on it, speculated that it could be related to the phone’s optical image stabilization feature, which is designed to compensate for a shaky camera hand.
The company has previously warned users about the possibility of OIS motor damage, particularly when their phones are subjected to significant vibration. In January of this year, Apple issued a lengthy warning to users about the dangers of mounting their iPhones near “high-power motorcycle engines.”
“The OIS and closed-loop AF [autofocus] systems in the iPhone are designed for durability,” the company said. “However, as is the case with many consumer electronics that include systems such as OIS, long-term direct exposure to high-amplitude vibrations within certain frequency ranges may degrade the performance of these systems and lead to reduced image quality for photos and videos. It is recommended to avoid exposing your iPhone to extended high-amplitude vibrations.
“High-power or high-volume motorcycle engines generate intense high-amplitude vibrations, which are transmitted through the chassis and handlebars. It is not recommended to attach your iPhone to motorcycles with high-power or high-volume engines due to the amplitude of the vibration in certain frequency ranges that they generate.”